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How It Works
At 5280 Insurance, you're not just a client.
Contact your carrier’s claims department and follow their guidance. As brokers, we can answer questions about the claims process but our expertise is in coverage and customer service. Our carriers have dedicated claims experts that will guide you through every step of the process.
Our agents are always available to answer questions and service policies. For immediate policy corrections, vehicle additions, and other servicing needs, contact your carrier’s customer service center. As an agency, we have invested back into all of our carriers to bring our clients the quickest and most reliable service possible.
As a brokerage, we are always adding new carriers to bring our clients the best rates possible. This allows us to shop multiple insurance carriers to save you time and money. A captive agent will only have ONE carrier to provide insurance.
5280 Insurance is partnered with the top carriers in the industry. Our agents are not tied to any one carrier. With multiple carriers at our disposal, our responsibility is to our clients and our clients alone.
In order to streamline policy information access, 5280 Insurance does not have our own client portal. However, each carrier requires new clients to set up an online account which is where clients can access declaration pages, policy information, carrier contact information, and ID cards.
Yes, whether you pay monthly, semi-annually, or annually, as the insured, you have the right to change carriers at any time throughout a policy period. Upon cancellation, you will always receive a prorated refund check from your prior carrier. This generally takes about 7-10 days.
As a brokerage, we have the top carriers in the industry at our fingertips to find the best available rate while providing the appropriate coverage for you and your family.